Flexible Formats & Locations: In-person home visits are available across London and Surrey (with all travel costs fully included). If the recipient lives outside these target regions, we offer a comprehensive digital alternative via interactive video consultations.

Duration: Every tailored session typically lasts between 2 to 3 hours.

Pre-Consultation Survey: Prior to the appointment, clients will be invited to fill out a brief questionnaire. While this is entirely optional, it assists us in analyzing the lighting and layout of the home ahead of time.

Post-Visit Summary: Following our meeting, we will email a detailed digital summary recapping all customized care instructions and design recommendations discussed.

Full-Service Options: From initial concept to reality, we offer subsequent bespoke design, plant sourcing, and full installation options to seamlessly bring your indoor green space to life.

Booking Policy: While we always strive to honor confirmed dates, we reserve the right to cancel or reschedule appointment dates if unavoidable circumstances arise.

Premium Presentation & Expiry: Vouchers are valid for one year from the date of purchase.

• Digital Delivery: Sent instantly to your inbox via a flat, secure PDF.
• Premium Postal Gift: Upgrade to a gorgeous, luxury physical postcard. Printed on thick, high-quality heavy cardstock with bespoke branding, it arrives beautifully packaged and includes tracked delivery.